Loyalty program design

How loyalty programs actually work behind the scenes. Incentives, economics, behavioural design, and why programs are built the way they are.

Amex Platinum

Oslo Airport Lounge Access: Which Priority Pass Cards Still Work?

Jun 2, 2026

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3 min read

Oslo Airport Lounge Access: Which Priority Pass Cards Still Work?

Testing direct Amex access and Priority Pass at Oslo Airport.

Expat Vista

MGM

May 25, 2026

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3 min read

MGM Offers Changed Again

Freeplay fell, Bellagio tightened, and the repricing pattern became more interesting.

Expat Vista

Program Mechanics

Qantas Points Plus Pay: What You’re Actually Deciding

May 6, 2026

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2 min read

Qantas Points Plus Pay: What You’re Actually Deciding

How the Qantas slider reveals a fixed exchange rate, and what that means for when to use points

Expat Vista

Loyalty program design

What Happens When Marriott Moves a Certificate Ceiling

Apr 8, 2026

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5 min read

What Happens When Marriott Moves a Certificate Ceiling

The hidden pricing shift and new card restrictions behind the 25K top-up

Expat Vista

MGM

Does Cancelling a Comp Stay Affect MGM Offers?

Mar 21, 2026

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2 min read

Does Cancelling a Comp Stay Affect MGM Offers?

A small test of booking intent vs. actual behavior

Expat Vista

Loyalty program design

Marriott Slows Status Inflation While Improving Certificate Redemptions

Mar 16, 2026

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4 min read

Marriott Slows Status Inflation While Improving Certificate Redemptions

How the 25K certificate top-up and the 2026 Q1 promotion reveal the program’s current direction

Expat Vista

MGM

Mar 1, 2026

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3 min read

Will MGM Still Comp Me?

A light stay, a small trim, and what the model did next

Expat Vista

MGM

Feb 23, 2026

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3 min read

Why Is MGM Comping Me?

How casino loyalty models price identity and captured spend.

Expat Vista

Program Mechanics

Feb 15, 2026

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5 min read

How Loyalty Programs Slow Status Inflation Without Announcing It

From double nights to brand-based caps in Marriott’s 2026 Q1 promotion

Expat Vista

Loyalty program design

Oslo Airport Lounge Access: Which Priority Pass Cards Still Work?

MGM Offers Changed Again

Qantas Points Plus Pay: What You’re Actually Deciding

What Happens When Marriott Moves a Certificate Ceiling

Does Cancelling a Comp Stay Affect MGM Offers?

Marriott Slows Status Inflation While Improving Certificate Redemptions

Will MGM Still Comp Me?

Why Is MGM Comping Me?

How Loyalty Programs Slow Status Inflation Without Announcing It

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