When arriving somewhere new, I’ve recently started timing the journey from the aircraft to the outside world. Not because I’m rushing, but because I’ve found that realistic arrival times are surprisingly difficult to find. Sure the airport itself publishes information, and plenty of reports state this was slow or that was speedy, but to try to get some concrete numbers back by actual experience is a little more difficult to come by.
For this series, I’m using the same simple methodology at every airport.
Normal walking pace.
No cutting queues.
One checked suitcase.
Slow down for photos where I naturally would.
The stopwatch starts the moment I step off the aircraft.
The stopwatch stops when I reach the public arrivals hall after immigration, baggage and customs.
On this trip I arrived at Melbourne from Nadi aboard Fiji Airways FJ935.
The result
Stage | Time |
|---|---|
Aircraft lands | 12:10 pm |
Step off aircraft | 12:36 pm |
Reach immigration | 12:39 pm |
Clear SmartGate | 12:41 pm |
Reach baggage carousel | 12:43 pm |
Collect checked bag | 12:54 pm |
Enter customs | 12:55 pm |
Exit into arrivals hall | 12:59 pm |
Gateside to curbside: 23 minutes
For context, the aircraft landed at 12:10 pm, but because of taxiing, parking and disembarkation from Row 50, I didn’t step off until 12:36 pm. From touchdown to arrivals hall took 49 minutes.
12:10 pm: Landing
Unlike the rest of this series, today’s story really begins before I even step into the terminal. Our Singapore Airlines flight touched down on schedule at Melbourne Airport at 12:10 pm.
12:36 pm: Finally off the aircraft

12:36 pm. Stepping off the aircraft and starting the timer.
Twenty-six minutes later I finally stepped onto the jet bridge.
That sounds excessive until you remember what happens between landing and entering the terminal. The aircraft still has to taxi to its gate, park, connect the jet bridge and begin disembarkation. I was seated in Row 50, so there were a lot of passengers ahead of me before I could leave.
Those 26 minutes weren’t really airport processing at all. They were just part of arriving on a full widebody aircraft.

12:37 pm. Following the signs toward immigration and baggage claim.
12:39 pm: Immigration
The walk to immigration was straightforward, with clear signage throughout the terminal.
Australia’s SmartGate system is one of the country’s best travel innovations. After scanning my passport and completing the automated process, I was through immigration in about five minutes. For eligible passport holders, it was quick and almost entirely self-service.

12:38 pm. Completing the first step of Australia’s SmartGate arrival process.

12:40 pm. SmartGate signage directing eligible passport holders through the automated arrival process.

12:41 pm. Passing through SmartGate before entering the baggage claim area.
12:42 pm: Baggage claim

12:42 pm. Flight information confirming FJ935 had been assigned to Carousel 5.
By 12:43 pm I had reached Carousel 5. The display boards already showed FJ935 assigned to the correct carousel, and bags were beginning to appear. Unlike Nadi, where my suitcase was already circulating when I reached the carousel, Melbourne involved an actual baggage wait.

12:54 pm. My checked bag arrived after an 11-minute wait at the carousel.
Eleven minutes later my familiar blue suitcase appeared on the belt.
12:55 pm: Customs
With my suitcase collected, I headed for the green Nothing to Declare lane.

12:55 pm. Heading through the Nothing to Declare channel.
Just before reaching the customs officer, my sister and brother-in-law caught up. They decided to mention a few food items they were carrying, so because we were travelling together I accompanied them to the next officer.

12:56 pm. A brief wait after joining family members who decided to declare a few food items.
After a few routine questions, we were all waved through without any bags being searched.
That said, several other travellers were having suitcases opened and inspected, so customs is clearly another point where your experience can vary depending on what you’re carrying.
12:59 pm: Done

12:59 pm. Reaching the public arrivals hall and stopping the timer.
At 12:59 pm, I walked into Melbourne Airport’s public arrivals hall.
Touchdown to curbside: 49 minutes.
What the numbers actually show
The headline number only tells part of the story. Here’s where the time actually went:
Activity | Time |
|---|---|
Taxi to gate and aircraft disembarkation | 26 min |
Walk and immigration | 5 min |
Waiting for checked baggage | 11 min |
Customs | 5 min |
Walking between areas | 2 min |
In other words, only 23 minutes were spent moving through Melbourne Airport itself after I left the aircraft, the actual gateside to curbside portion.
The biggest single delay wasn’t immigration or customs. It was simply waiting to leave a full aircraft after landing.
Beyond the airport
Our group of seven eventually took a maxi taxi from the official airport taxi rank into Melbourne’s CBD.
The fare came to just under A$88, which worked out cheaper than buying seven SkyBus tickets before arranging onward transport from Southern Cross Station. It was also considerably more convenient with everyone’s luggage.
Final thoughts
Melbourne’s 23-minute gateside-to-curbside time puts it much closer to Singapore and Nadi than the overall 49-minute journey might suggest. Once inside the terminal, immigration was efficient, baggage arrived within a reasonable time and customs moved quickly despite our brief discussion with an officer.
If I’d been seated nearer the front of the aircraft, or travelling with hand luggage only, the total time would almost certainly have been noticeably shorter. That’s why I think it’s interesting to time these journeys. The total is useful, but understanding where the minutes disappear is even more valuable.
Series methodology: I time every airport the same way: normal walking pace, one checked bag, no queue jumping, slowing for photographs naturally, with the stopwatch ending when I enter the public arrivals hall after completing all airport formalities.
Review: Wyndham on William, Melbourne (coming soon)