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Loyalty Economics
Miles & Points Psychology
+4
Apr 24, 2026
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3 min read
Why the headline number can point you in the wrong direction
MGM
+5
Mar 21, 2026
4 min read
A small test of booking intent vs. actual behavior
+7
Feb 23, 2026
6 min read
How casino loyalty models price identity and captured spend.
Hilton
Feb 11, 2026
Hilton reimbursement mechanics, SLH economics, and why Calala’s $2,510 rebate exposes the tension