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The Lab
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Hotel Reviews
16 Hours in Singapore
Amsterdam in August
East, Central & West Berlin
A Miami Stopover
Oslo in May
Prague in January
A Week in Melbourne
Q3 2026
Q2 2026
Q1 2026
Loyalty Economics
United Kingdom
+4
Oct 28, 2026
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6 min read
Four Months, 28 Admissions, and a Benefit We Didn’t Expect
+5
Jun 16, 2026
7 min read
How many visits does it take to justify Everyman Cinema’s £95, £350 and £680 UK memberships?
IHG
Jun 15, 2026
3 min read
Using IHG Points & Cash to solve a housing problem before an internship starts.
Hilton
+6
Jun 11, 2026
4 min read
A convenient city-centre base with better redemption value than expected
MGM
May 25, 2026
Freeplay fell, Bellagio tightened, and the repricing pattern became more interesting.
+7
May 5, 2026
2 min read
An early look at the real costs. The FX isn’t as simple as it appears, and most of the value depends on what you do next.
Miles & Points Psychology
Apr 24, 2026
Why the headline number can point you in the wrong direction
Mar 21, 2026
A small test of booking intent vs. actual behavior
Feb 23, 2026
How casino loyalty models price identity and captured spend.
Feb 11, 2026
Hilton reimbursement mechanics, SLH economics, and why Calala’s $2,510 rebate exposes the tension
